Support

SUPPORT

Frequently asked Questions

Q: The game is running slow on my machine. What should I do?
A: Make sure you have no other programs running, i.e. an instant messenger, open documents, etc. Also try running the game in Full Screen to increase performance.

Q: The game doesn't run at all on my machine, help!
A: Make sure the system requirements have been met:

Windows 98/ME/2000/XP
450 MHz Intel Pentium II processor (or equivalent) and later
128 MB System RAM
98/Me/2000 requires Microsoft Internet Explorer 5.x, Firefox 1.x, Mozilla 1.x, Netscape 4.7, Netscape 7.x and above, CompuServe 7, AOL 9, Opera 7.11 and above
XP requires Microsoft Internet Explorer 6.0, Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, CompuServe 7, AOL 9, Opera 7.11 and above
DirectX 8.1 or above
Keyboard and mouse required
Joystick and game pad are not supported

Macintosh running OS 10.3.9 or higher
G3 300 MHz or higher
128 MB System RAM
Keyboard and mouse required
Joystick and game pad are not supported

Q: I've tried following the suggestions above, but my game is still not working. What should I do now?
A: If you have tried the suggestions above and you are still having trouble, email support@sandlotgames.com.

Product Distribution:

Please feel free to pass the demo version of this game on, at no cost, to others. You may not de-compile, reverse engineer, or disassemble this game except to the extent and for the express purposes authorized by applicable law notwithstanding this limitation. Title, ownership and intellectual property rights, including any patent rights, in and to game shall remain in Smart Box Design and/or its licensors or suppliers. The game is protected by the copyright laws of the United States and international copyright treaties. You may not modify this game or create derivative works based upon this game. You may not rent, lease, or otherwise receive any compensation for this game, including by bundling this game with other fee-based products. Word Monaco and Solitaire for the Sophisticated Traveler are both trademarks of Smart Box Design, LLC. Distribution rights are exclusively managed by Sandlot Games Corporation.